Welcome to https://theweaversshop.com/. You have just bought a beautiful hand woven saree. Please take a moment to understand that our products are hand woven by artisans of India. As a result each product is unique and weaves can have slight irregularities. The product will not be exchanged or refunded if they fall into the category of slight irregularities.

Before getting shipped all your orders go through strict product and packaging quality checks so you can enjoy wearing sarees hassle free.

Please note exchange or refund will ONLY be accepted if your order has a genuine weave defect at the time of production or you have received the incorrect product. Please contact us at support@theweaversshop.com within 24 hours of receiving your order along with a photograph of the defect /incorrect product (unworn and with original packaging).

Please note slight variation in weaving may be possible due to hand woven by artisans. We support the artisan’s community by bringing their craft to you.

At the moment, we are not taking exchange or refunds on international orders.

 

HOW TO MAKE AN EXCHANGE or REFUND

1. Please contact us immediately at support@theweaversshop.com within 24 hours of receiving the product along with the photograph of product and packaging.
2. Then the quality team at The Weavers Shop will decide if the product is approved for inspection or not. You will be notified for the same via email.  
3. The quality team will approve an exchange or refund only after final inspection of product once we have received it back. You will be notified for the same via email.
4. Incase if we are unable to provide you with an exchange due to non- availability of the same product, following refund options will be provided.

Customers will be given refund in the same way they made payment.

 -Money back to the paid account / credit card for all online orders.

- Cash refund via bank transfer into their account for all COD orders.

** Please note refund will ONLY be given on genuine quality issues where product is defected during production and we cannot provide you with the same piece due to non-availability. The product will not be exchanged or refunded if they fall into the category of slight irregularities.

Please note -

1. Items you return should not be worn / used / tampered with.
2. All original packaging, labels, tags etc. should be intact and sent back along with product.

Cancellation

We shall not be able to process the cancellations if the order/orders are processed.