index

FAQ's

1. How to reach out?


You can contact us via:
•    Email: team@theweaversshop.com or support@theweaversshop.com
•    Phone: +91 9599483222 or 9773562280


2. How Do Reward Points Work?


The Weavers Shop offers a rewarding shopping experience:
•    Earn 5 reward coins for every ₹1 spent on our website.
•    Redeem 100 coins for ₹1.
For example, if you spend ₹1,000, you’ll earn 5,000 coins, equivalent to ₹50 in rewards.
For detailed guidance, refer to the Rewards button at the bottom of the website.


3. How to Cancel an Order?


You can cancel your order within 24 hours of placing it.
If you wish to modify your order or face any issues, feel free to contact our customer support team for assistance.


4. What makes our products unique?


Our products are crafted by skilled artisans using traditional techniques such as handloom weaving, hand embroidery, and block printing. Each piece reflects India’s rich cultural heritage and carries the personal touch of the artisan.


5. Are your products handmade?


Yes! Most of our sarees, suits, and accessories are handcrafted. We work closely with artisans across India to preserve traditional craft techniques while giving them a platform to showcase their skills.


6. How to Care for The Weavers Shop Products?


Our products are fully handmade, soft, and crafted from pure fabrics. Here are a few tips:
•    Use gentle washing techniques or dry cleaning for best results.
•    Note: Minor imperfections like tiny holes may appear due to the weaving process, as our artisans use strings during production. These variations highlight the handmade nature of the products.


7. Do you offer sustainable products?


Yes. We prioritize eco-friendly practices, including natural dyes, minimal wastage, and sustainable fabrics. Supporting artisans also means supporting slow fashion — clothing made to last.


8. Do you ship internationally?


Yes, we ship worldwide so that Indian ethnic fashion can reach every corner of the globe. Shipping charges and customs duties may apply depending on your country.


9. How does buying from you impact artisan communities?


Every purchase you make helps sustain artisan families, promotes traditional crafts, and keeps centuries-old weaving and embroidery techniques alive for future generations.
For more details, please refer to our Product Policy Page.